Training Modules - Introduction to Effective Communication
This module includes the following outcomes:
- Consider verbal and non-verbal communication methods
- Understand and practice effective listening skills
- Communicate in clear, respectful and non-judgemental ways
- Know when to seek advice.
Downloads:
- Introduction to Effective Communication Workbook — (348 kb PDF)
- Introduction to Effective Communication Presentation — (1.1 mb PPS)
- Introduction to Effective Communication Presentation Notes — (833 kb PDF)
- Introduction to Effective Communication Certificate — (127 kb PDF)
- Information on Gaining a Formal Qualification — (115 kb PDF)
- Introduction to Effective Communication Trainers Agenda — (61 kb PDF)
